Currently, we hire and train formerly incarcerated and currently or formerly homeless people as Ambassadors to monitor public bathroom stations in neighborhoods identified as having public health risks associated with the lack of accessible restrooms for homeless populations.  Pit Stop Ambassadors build bridges of trust in the community and provide referrals to services and resources. Crew members are trained in de-escalation strategies and serve as trust-building ambassadors, reaching out to local businesses, and homeless populations.  Coinciding with transitional employment opportunities, Ambassadors receive training, job placement support, and have access to other opportunities within CCM.

Ambassadors are an integral part of our team and help ensure the safety of guest and stations. They work closely with guest who are vulnerable individuals in need of support, understanding, and protection. Ambassadors are responsible for the safety of guest at their assigned station during their scheduled shifts. In addition, they are accountable for the station needs (environment of care, compliance, guest service relations).